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Frequently Asked Questions

This Agreement was last modified on 10th May 2018

[vc_row el_class=”inner-top-xs”][vc_column][vc_toggle title=”What Shipping Methods Are Available?” el_id=”1459864577831-bdb5bc1a-4a98″]for inside Bangladesh we shall deliver your product through Third Party Courier Service. For orders placed from abroad the products will be sending through EMS service.[/vc_toggle][vc_toggle title=”How Long Will it Take To Get My Package?” el_id=”1459864633996-9b7e4f16-199e”]Product delivery time for a purchase depends on the location where the product has to be shipped to. It is sometimes also dependent on the location of the Seller’s. Normally it takes between 2 to 3 working days within Dhaka and 4 to 5 working days outside Dhaka maximum for orders to be delivered. For orders from abroad it takes 2-3 weeks to deliver the product.[/vc_toggle][vc_toggle title=”How Do I Track My Order?” el_id=”1459864665894-b82f7067-8407″]the order tracking process is under development at this moment. Our development team is working diligently to develop a user friendly order tracking system for smoother service.[/vc_toggle][vc_toggle title=”How Do I Place an Order?” el_id=”1459864700197-4c554837-f084″]To be able to place an order you need to have a valid www.plazaqq.com account. If you already have an account pleases follow the steps mentioned below to browse our marketplace and place your order:

  • Visit www.plazaqq.com
  • Log in with your PlazaQQ “My Account” Option (if not already logged in)
  • Select product (through search or category function)
  • Select quantity and press “Buy Now” button
  • Select delivery address, delivery type (pickup vs. delivery) and payment option.
  • Confirm purchase by clicking “Checkout”

[/vc_toggle][vc_toggle title=”How Should I to Contact if I Have Any Queries?” el_id=”1459864738156-c9e9af2d-48c9″]You can reach the hotline number/Live chat/ email service/Facebook massage during our working hours (9:00 am- 7:00 pm). You sometimes cannot get through it is because of the volume of calls during that time. To talk to us please call our hotline number +88 01979366688 or +88 01979377788 If you have any further questions we also would like to answer your questions here.

Our office remains close on government holidays.[/vc_toggle][vc_toggle title=”Do I Need an Account to Place an Order?” el_id=”1459864765251-4a22323b-b290″]To be able to place an order you need to have a valid www.plazaqq.com account.[/vc_toggle][/vc_column][/vc_row]